Website Terms of Use

Please read carefully: These Website Terms of Use (“Terms”) form a legally binding agreement between you and Rameco Tech Pty Ltd (ABN 30 681 091 289), trading as Defectech (“we”, “us”, “our”), governing your access to and use of our website at www.defectech.com.au and any related subdomains (the “Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.

1. About Us

Rameco Tech Pty Ltd

ABN: 30 681 091 289

Trading as: Defectech

Email: support@defectech.com.au

Website: www.defectech.com.au

Rameco Tech Pty Ltd

ABN: 30 681 091 289

Trading as: Defectech

Email: support@defectech.com.au

Website: www.defectech.com.au

2. Scope of These Terms

These Terms govern your use of the Website only. They apply to all visitors, including prospective customers, industry partners, media, and members of the public.

The Website is separate from our products and services. If you register for, subscribe to, or use the Defectech Inspector Baseline service (available at baseline.defectech.online and via our iOS application) or any other Defectech product, that use is governed by the applicable product Terms and Conditions, which are separate to these Terms.

Our Privacy Policy also applies to any personal information you provide through the Website. The Privacy Policy is available at www.defectech.com.au/privacy and forms part of these Terms by reference.

These Terms govern your use of the Website only. They apply to all visitors, including prospective customers, industry partners, media, and members of the public.

3. Purpose of the Website

The Website is provided for the following purposes:

To provide general information about Defectech, our products, and our services
To publish educational and marketing content, including blog articles, case studies, guides, and industry commentary
To allow you to contact us, request a demonstration or trial, subscribe to our newsletter, or download gated content resources
To support recruitment, partnerships, and investor enquiries

The Website is not the Service. Nothing on the Website constitutes an offer to provide services, an acceptance of any request, or a binding commitment on our part unless expressly stated in a signed written agreement.

The Website is provided for the following purposes:

To provide general information about Defectech, our products, and our services
To publish educational and marketing content, including blog articles, case studies, guides, and industry commentary
To allow you to contact us, request a demonstration or trial, subscribe to our newsletter, or download gated content resources
To support recruitment, partnerships, and investor enquiries

4. Permitted Use

You may access and use the Website for lawful personal or internal business purposes, including to view content, submit forms, subscribe to communications, and download gated content that we make available to you.

You must not, and must not permit any other person to:

Reproduce, republish, distribute, sell, sublicense, or commercially exploit any part of the Website or its content without our prior written consent
Reverse engineer, decompile, or attempt to derive the source code of any part of the Website
Use the Website or its content to develop, train, or benchmark any product or service that competes with any Defectech product
Scrape, harvest, index, or otherwise systematically extract content from the Website using any automated means, including bots, crawlers, or artificial intelligence agents, other than for legitimate search-engine indexing
Interfere with, disrupt, overload, or attempt to gain unauthorised access to the Website or any related systems, networks, or accounts
Introduce any virus, malicious code, or other harmful component to the Website
Use the Website in any way that infringes any applicable law, regulation, or the rights of any other person
Misrepresent your identity or affiliation, or submit false, misleading, or unsolicited information through any form on the Website

You must not, and must not permit any other person to:

Reproduce, republish, distribute, sell, sublicense, or commercially exploit any part of the Website or its content without our prior written consent
Reverse engineer, decompile, or attempt to derive the source code of any part of the Website
Use the Website or its content to develop, train, or benchmark any product or service that competes with any Defectech product
Scrape, harvest, index, or otherwise systematically extract content from the Website using any automated means, including bots, crawlers, or artificial intelligence agents, other than for legitimate search-engine indexing
Interfere with, disrupt, overload, or attempt to gain unauthorised access to the Website or any related systems, networks, or accounts
Introduce any virus, malicious code, or other harmful component to the Website
Use the Website in any way that infringes any applicable law, regulation, or the rights of any other person
Misrepresent your identity or affiliation, or submit false, misleading, or unsolicited information through any form on the Website

5. Intellectual Property

All content on the Website — including text, graphics, logos, icons, images, video, audio, blog articles, case studies, downloadable resources, product screenshots, software, code, and the overall design and structure of the Website — is owned by Rameco Tech Pty Ltd or its licensors, and is protected by Australian and international intellectual property laws.

The Defectech name, the Inspector Baseline name, our logos, and other product names are trade marks of Rameco Tech Pty Ltd. You must not use any of our trade marks without our prior written consent, except for factual reference (for example, in a news article that refers to us by name).

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access the Website and view its content for your personal or internal business use only. Any other use requires our prior written consent.

6. Gated Content and Downloadable Resources

From time to time we may make templates, checklists, guides, whitepapers, sample reports, or similar resources available for download in exchange for your contact details ("Gated Content").

When you download Gated Content, we grant you a non-exclusive, non-transferable, revocable licence to use that Gated Content for your own internal business or professional reference. You must not:

Republish, redistribute, or share the Gated Content externally in any form (including on other websites, in professional forums, or in commercial publications)
Resell, sublicense, or otherwise commercially exploit the Gated Content
Represent the Gated Content, or any substantial part of it, as your own work
Remove, obscure, or alter any copyright notice, trade mark, or attribution contained in the Gated Content

We reserve the right to withdraw, revise, or replace any Gated Content at any time. The provision of Gated Content does not create any professional relationship between you and us, and does not constitute advice.

From time to time we may make templates, checklists, guides, whitepapers, sample reports, or similar resources available for download in exchange for your contact details ("Gated Content").

When you download Gated Content, we grant you a non-exclusive, non-transferable, revocable licence to use that Gated Content for your own internal business or professional reference. You must not:

Republish, redistribute, or share the Gated Content externally in any form (including on other websites, in professional forums, or in commercial publications)
Resell, sublicense, or otherwise commercially exploit the Gated Content
Represent the Gated Content, or any substantial part of it, as your own work
Remove, obscure, or alter any copyright notice, trade mark, or attribution contained in the Gated Content

7. Form Submissions and Enquiries

The Website includes forms that allow you to contact us, request a demonstration or trial of the Service, request gated content, or subscribe to our newsletter. When you submit any such form:

You warrant that the information you provide is accurate, complete, and lawfully provided by you
You acknowledge that submission of a form does not create a contract, an offer, or a binding commitment on us to respond, to provide any service, to accept you as a customer, or to provide any resource
You consent to us contacting you at the email address or phone number you provide, in relation to the subject matter of your enquiry, including to send you the requested resource or to follow up on your demonstration or trial request
Your personal information will be handled in accordance with our Privacy Policy

If you provide information about another person through a form (for example, a colleague or team member), you warrant that you have that person's consent to do so.

The Website includes forms that allow you to contact us, request a demonstration or trial of the Service, request gated content, or subscribe to our newsletter. When you submit any such form:

You warrant that the information you provide is accurate, complete, and lawfully provided by you
You acknowledge that submission of a form does not create a contract, an offer, or a binding commitment on us to respond, to provide any service, to accept you as a customer, or to provide any resource
You consent to us contacting you at the email address or phone number you provide, in relation to the subject matter of your enquiry, including to send you the requested resource or to follow up on your demonstration or trial request
Your personal information will be handled in accordance with our Privacy Policy

If you provide information about another person through a form (for example, a colleague or team member), you warrant that you have that person's consent to do so.

8. Marketing Communications

If you subscribe to our newsletter, request a demonstration or trial, or download Gated Content, you consent to us sending you marketing communications by email in accordance with the Spam Act 2003 (Cth), including product announcements, blog updates, event invitations, and related content.

Every marketing email we send will identify us as the sender and include a functional unsubscribe link. You may unsubscribe at any time by clicking that link, or by emailing us at support@defectech.com.au. Withdrawing consent to marketing communications will not affect operational or transactional messages we need to send you in relation to any service you use.

9. No Professional Advice

Content on the Website — including blog articles, case studies, guides, sample reports, and any Gated Content — is provided for general informational and educational purposes only. It does not constitute, and must not be relied upon as, professional advice of any kind, including building, engineering, structural, safety, compliance, legal, financial, insurance, or investment advice.

Building codes, standards, and industry practices change over time. We make no representation that Website content is current, accurate, complete, or applicable to your specific circumstances. Before acting on anything you read or download on the Website, you must obtain independent professional advice appropriate to your circumstances.

10. Third-Party Links and Content

The Website may contain links to, or embed content from, third-party websites, applications, or services (including social media platforms, news publications, integration partners, and video hosting services). We do not control, endorse, or accept responsibility for any third-party website, content, product, or service, or for the privacy or security practices of any third party.

Your interactions with third parties, including through links or embedded content, are solely between you and that third party. You should review the third party's own terms and privacy policy before engaging with it.

11. Website Availability and Changes

We may change, update, suspend, or discontinue any part of the Website — including any content, feature, form, or Gated Content — at any time, without notice, at our sole discretion.

We do not warrant that the Website will be available at all times, uninterrupted, secure, error-free, free from viruses or other harmful components, or that any defect in the Website will be corrected.

We may change, update, suspend, or discontinue any part of the Website — including any content, feature, form, or Gated Content — at any time, without notice, at our sole discretion.

12. Disclaimer of Warranties

To the maximum extent permitted by law, the Website and its content are provided "as is" and "as available". We make no warranty or representation, express or implied, that:

The Website will be uninterrupted, error-free, secure, or free from defects or malicious code
Any information on the Website is accurate, current, complete, or fit for any particular purpose
The Website or its content will meet your specific requirements or expectations
Any defect or error in the Website will be corrected

To the maximum extent permitted by law, the Website and its content are provided "as is" and "as available". We make no warranty or representation, express or implied, that:

The Website will be uninterrupted, error-free, secure, or free from defects or malicious code
Any information on the Website is accurate, current, complete, or fit for any particular purpose
The Website or its content will meet your specific requirements or expectations
Any defect or error in the Website will be corrected

13. Limitation of Liability

To the maximum extent permitted by law, we (and our directors, employees, contractors, and agents) exclude all liability for any loss, damage, cost, or expense you or any other person may suffer arising out of or in connection with your access to or use of the Website or any content on it, including:

Any loss arising from reliance on Website content or Gated Content
Any indirect, consequential, special, exemplary, or punitive loss or damage, including loss of profits, revenue, business opportunity, or goodwill
Any loss arising from interruption, unavailability, or malfunction of the Website
Any loss arising from the acts or omissions of any third party linked from or referenced on the Website

To the extent our liability cannot lawfully be excluded, our total aggregate liability to you under or in connection with these Terms is limited to AUD $100, or the minimum amount permitted by law, whichever is greater.

Any loss arising from reliance on Website content or Gated Content
Any indirect, consequential, special, exemplary, or punitive loss or damage, including loss of profits, revenue, business opportunity, or goodwill
Any loss arising from interruption, unavailability, or malfunction of the Website
Any loss arising from the acts or omissions of any third party linked from or referenced on the Website

14. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any right, remedy, guarantee, warranty, or other term or condition implied or imposed by the Australian Consumer Law (Competition and Consumer Act 2010 (Cth), Schedule 2) or any other law that cannot lawfully be excluded, restricted, or modified.

Where the Australian Consumer Law applies and permits us to limit our liability, our liability is limited to, at our election: re-supplying the services in question; or paying the cost of re-supply.

15. Indemnity

You agree to indemnify, defend, and hold harmless Rameco Tech Pty Ltd, its directors, employees, contractors, and agents from and against any claim, loss, damage, liability, cost, or expense (including reasonable legal fees) arising out of or in connection with:

Your breach of these Terms
Your unlawful, unauthorised, or negligent use of the Website
Any content or information you submit through the Website that infringes the rights of any other person or breaches any law
Any third-party claim arising from your use of the Website or any Gated Content

Your breach of these Terms
Your unlawful, unauthorised, or negligent use of the Website
Any content or information you submit through the Website that infringes the rights of any other person or breaches any law
Any third-party claim arising from your use of the Website or any Gated Content

16. Restriction or Termination of Access

We reserve the right, at our sole discretion and without notice, to restrict, suspend, or terminate your access to the Website (in whole or in part) if we reasonably consider that you have breached these Terms, that your use of the Website poses a risk to us or to others, or that termination is otherwise necessary or appropriate.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, our legal obligations, or our business practices. When we make material changes, we will update the Effective Date at the top of this document. The updated Terms take effect from the Effective Date shown. Your continued use of the Website after that date constitutes your acceptance of the updated Terms.

18. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and any courts competent to hear appeals from those courts.

19. General Provisions

Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us in relation to your use of the Website and supersede all prior agreements, understandings, or representations. Product Terms and Conditions apply separately to any Defectech product or service you use.

Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

Notices: Notices to us under these Terms must be sent to support@defectech.com.au.

Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Notices: Notices to us under these Terms must be sent to support@defectech.com.au.

20. Contact Us

For questions, concerns, or notices under these Terms, please contact:

Rameco Tech Pty Ltd (trading as Defectech)

ABN: 30 681 091 289

Email: support@defectech.com.au

Website: www.defectech.com.au

For questions, concerns, or notices under these Terms, please contact:

Rameco Tech Pty Ltd (trading as Defectech)

ABN: 30 681 091 289

Email: support@defectech.com.au

Website: www.defectech.com.au

Legal note: These Website Terms of Use were prepared with reference to the Australian Consumer Law (Competition and Consumer Act 2010 (Cth), Schedule 2), the Privacy Act 1988 (Cth), the Spam Act 2003 (Cth), the Copyright Act 1968 (Cth), and the laws of New South Wales. This document does not constitute legal advice. You should obtain independent legal advice from an Australian commercial lawyer to ensure your compliance obligations are fully met before publishing these Terms.