Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

FAQs

Find answers to your most common questions about our services and solutions.

What services do you offer?

We offer a comprehensive suite of asset management solutions. Our services include 3D scanning, defect detection and remediation reporting. With our advanced tools, you can manage your assets effectively and prevent costly issues.

How can I get started?

Getting started is easy! You can either sign up for a demo or fill out the customer enquiry form on our Contact Us page. From there, our team will organise some time to connect and understand your company's needs. We will then suggest a plan that suits your requirements.

How can I access Defectech?

Defectech is a web-based platform that can be accessed from anywhere across the globe. Our services are cloud-based, ensuring customers don't need to install any software, and always have access to the latest features, updates, and secure data storage.

What is your pricing?

At Defectech, we offer flexible subscription based pricing that matches your business needs. We understand how best our services can assist your and design a pricing model specifically for you. There is no one size fits all. Contact us at sales@defectech.com.au to get a personalised quote.

Why choose Defectech?

Defectech delivers millimetre-level accuracy, advanced 3D feature capture, and precise defect tagging. Our solutions are developed by industry professionals with hands-on experience, ensuring reliable results tailored to real-world needs.

Who is Defectech suitable for?

Defectech is well suited for professional who own, manage or maintain built-assets. From Architects and Engineers to Property Managers and Contractors, we have a solution to address various stakeholders pain points.

Is my data safe?

Yes. We take data security seriously. Your information is protected through encryption, controlled access, and regular security checks. All data is securely stored in Australia on AWS servers to ensure it remains safe and protected.

Do you offer a trial?

Yes, we offer a free trial for new users. This allows you to explore our platform and its features without any commitment. Fill out the enquiry form to organise access.